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BeneForex宝富国际出入金汇率执行不一致,交易手续费收取过高

投诉单号:31363 投诉平台:BeneForex宝富国际 投诉类型:平台交易,挪扣资金,平台服务问题 维权诉求:赔偿交易损失,索还交易资金,其他 维权金额:11,838 美元 投诉进度:已回复
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Beneforex宝富国际官方客服 交易商回复 08-31 18:41:09
Dear Customer: We are committed to creating a good trading environment for our customers. We provide real-time market analysis reports, 7x24 hour customer service, sophisticated customer management systems, and financial broadcast rooms for investors. Being all support for all agents and investors, BeneForex solemnly declares that other partners''''' and agents’ third-party behaviors, such as unofficial transaction instructions, single and call lists, EA(Expert Advisor Program), asset management programs or drag-and-drop solutions, are all agents marketing. Advantages have nothing to do with BeneForex. Investors are advised to choose carefully.Please send the information you provided to the official email address: clientservice@bzg-australia.com and we will contact your IB as soon as possible for processing.
我**r 发起投诉 08-31 12:49:18

我自去年8月入金,当时按汇率6.9入的,微信业务经理也是这么说的,有图,那时银行汇率是6.6,而今天银行汇率是6.84,一直联系不上业务经理,总部说是代理商出事了,说是现在的出金汇率是6.67,银行汇率6.6时你们是6.9,现在是银行汇率是6.84你们是6.67,总之是银行汇率低时你们入金汇率高,银行汇率上来了你们又出金汇率低,而且当时业务经理说是时时浮动的,怎么不按照执行?!

还有手续费,总部人说我的帐户不是标准帐户所以收每手30美金,怎么就不是标准帐户了,有图啊,而且现在是不收别的客户,收我的,完全不一致!还有隔夜费原油每手50美金,天价,创各平台之最,依据什么收的,按什么算出来的,现在造成我资金巨大损失,请赔偿!!

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